Frequently Asked Questions

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I see that your projects are mostly short-term (<6 months). Do you provide long-term support for organisations?

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Yes, our projects are not just limited to short, ad-hoc projects. However, as most of our volunteers are students in tertiary educational institutions, it can be difficult for these volunteers to commit long-term due to their fluid timetables.

To combat this issue and ensure that we can meet your needs, we do have ongoing projects with organisations that refresh every 3 months, meaning we will re-select new volunteers every 3 months and regard it as a new project.

How involved do you need your clients to be?

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Asking the right questions! We encourage our clients to be as involved as possible, as you are the best person to represent your organisation’s interests and needs. Being involved in the process means that you can shortlist the volunteers that you like, and spend the time and effort to maintain the relationship to retain these good volunteers in your organisation.

However, we understand that sometimes it might be difficult to find time (yes, I noticed you staring at your endless paperwork), so we leave it up to the clients and volunteers to discuss your preferred working styles over the kickoff call.

Of course, we require any PICs that are appointed by your organisation to be responsive to emails / texts sent by our volunteers as they might not be able to start their tasks without clarifying necessary information.

What are the backgrounds of your volunteers?

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Our volunteers are mostly students from tertiary educational institutions, who are hungry to learn and have more flexible schedules that allow for meetings during your working hours.

How do you select your volunteers?

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The volunteers are selected based on the following three criteria:

1. MATCH: The applicant has relevant knowledge, skills and abilities required for the project such as portfolio, job experience, or qualification.

2. ATTITUDE: The applicant demonstrates interest and passion in the project. A resume section dedicated to one's past volunteering experience (if any) will be beneficial.

3. COMMITMENT: The applicant is able to carry out the project and cope with this additional responsibility throughout the project duration.

What exactly is skills-based volunteering (SBV) and why do you specialise in that?

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That is a great question! Many people think SBV is just limited to conducting training like photography workshops or teaching music to a group of beneficiaries. Actually, SBV is so much more than just that! Volunteers can use their skills (both professional and personal), knowledge and experience to develop your organisation’s capacity and capability. Some examples of SBV are content creation for your social media handles, creation of funding pitch decks, or even website audits. If you have something that you’d like our help with, do drop us an email at skillsforgd@gmail.com!

I require some projects that are not in your list of services. Will you be able to provide help on these fronts?

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Yes, of course! Our list of services is definitely not exhaustive, and we will be happy to provide any assistance to help your organisation. However, as we specialise in skills-based volunteering projects (e.g. marketing, database management, etc.), we will only publish projects where it is directly relevant to volunteer skillsets.

How do your services add value to my organisation?

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We aim to provide value on 2 fronts:

1. We make it easy for you: we scope the projects and find the right volunteers for you

2. Working with our community of skilled volunteers: Our high-calibre volunteers come from diverse disciplines, from coding to marketing, and they have work experiences that span from startups to MNCs.

How much do we need to pay for Skills For Good’s services?

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Good news, our services are completely free as long as you are a social good organisation from either one of these categories - Ground-Up Initiatives, non-profits, social organisations and relevant government agencies. We want to do our part to help you provide the best help to your service users and beneficiaries, and do good together.

I am interested in engaging Skills For Good’s services. How can I start?

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Thank you for your interest and welcome to Skills For Good! If you would like to engage our services, do drop us an email at skillsforgd@gmail.com and one of our experienced Partnerships Executives will schedule a call to discuss more about your needs. During the call, we will help you scope projects that target your most immediate needs.

How do I get selected for a project?

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The volunteers are selected based on the following three criteria.

1. MATCH: The applicant has relevant knowledge, skills and abilities required for the project such as portfolio, job experience, or qualification.

2. ATTITUDE: The applicant demonstrates interest and passion in the project. A resume section dedicated to one's past volunteering experience (if any) will be beneficial.

3. COMMITMENT: The applicant is able to carry out the project and cope with this additional responsibility throughout the project duration.

Here’s how you can display your MAC qualities in your resume, check out a sample by our volunteer.

Where can I check out past projects and volunteers?

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Get to know more about our inspiring and passionate volunteers in Skills for Good and the impact they have created in our series called Volunteer Diaries at The Skills For Good Team - Medium !

Will there be teammates to work on the project together?

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It depends on the scope and how large the project is. The number of volunteers needed in the project is shown in the project description page.

What does strategy mean?

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Strategy projects for social organisations generally revolve around assessing their processes, capabilities, organization objectives and their relevant external environment to derive insights, guidelines and frameworks to drive improvement and growth. Some strategy projects we offer include impact assessment, growth strategy and process optimisation.

When do projects start?

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Projects are on an ad-hoc basis and start when suitable volunteers are matched to it. New projects will be posted every Thursday and the applications will be closed on the following Monday for immediate projects.

Immediate projects are projects that require volunteers to start immediately and will usually start 1-2 weeks after their application closes.

Is the volunteer work remote or physical?

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It is remote and that is why you can make a difference anytime, anywhere!

What will the job scope be like?

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Every project is different, and therefore, the scope of work will be diverse too! It really depends on the projects that you get staffed on.

I have no work experience, can I still volunteer?

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Yes, you can! As long as you have done similar projects in the past (e.g. portfolio of designed collaterals, any certifications etc.) or have attended the relevant courses, you definitely can volunteer your skills. Do include any qualifications in the comments section to better ease the selection process.

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